After about 4 months of use, early this week my G1 phone stopped charging. I could not use it off the charger for more than 1 minute. I called T-Mobile’s tech support and did some troubleshooting with them. Finally they decided to send me a new battery. I was lucky to have a spare phone (my old Blackberry), so I placed the SIM card in the Blackberry and I managed to have a working phone for the 4-day waiting period for the battery to arrive. I got the new battery Saturday, charged it and it lasted from Saturday night until now (about 24 hours). So I had to charge it again, although I have not talked on the phone for those 24 hours. It seems that the batteries are not well designed for this phone. That makes me think about why din’t I move to the iPhone ?! I’m a loyal T-Mobile customer for about 4 years, love their service (best customer service I ever experienced), never had any problems with access, drop calls, etc… The G1 phone is not bad, it is a start of a new age, open source but it is still very “probie” in this existing cell-war .
Well I’m sure many people are complaining about the same issue and I hope T-Mobile finds a solution soon. I’ll give it another chance, since I had no costs for this new battery, just the headache of not using the Internet in my Blackberry for 4 days.